Discuss a Document Project
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Digital Accessibility for Government

Accessible documents. Verified to standard.

FormalLine helps public agencies assess, remediate, validate, and deliver accessible PDFs, forms, scanned documents, and office files.

Discuss a Document Project View Capabilities

Background map: documents travel from agencies across the United States to FormalLine in Des Moines, Iowa, and return remediated and validated.

1.0 Process

Assess, remediate, validate, deliver.

Every file moves through the same four stages, with a record kept at each one.

  1. 01

    Assess

    Inventory files. Identify structural and accessibility issues. Define scope.

  2. 02

    Remediate

    Repair document structure and accessibility issues using controlled production workflows.

  3. 03

    Validate

    Run structured checks and human QA appropriate to the document and project requirements.

  4. 04

    Deliver

    Return remediated files with documented QA and remediation results.

  1. 01

    Assess

    Inventory files. Identify structural and accessibility issues. Define scope.

  2. 02

    Remediate

    Repair document structure and accessibility issues using controlled production workflows.

  3. 03

    Validate

    Run structured checks and human QA appropriate to the document and project requirements.

  4. 04

    Deliver

    Return remediated files with documented QA and remediation results.

2.0 Capabilities

Document remediation services

  • 2.1

    PDF Remediation

    Structural tagging, headings, lists, tables, links, reading order, metadata, figures, and document-level accessibility repair.

  • 2.2

    Accessible Forms

    Field labels, logical tab order, instructions, structure, and keyboard usability for form documents.

  • 2.3

    Scanned Documents & OCR

    Image-only and legacy scans converted into searchable, structured accessible documents where technically appropriate.

  • 2.4

    Word & PowerPoint

    Structure and accessibility improvements in Microsoft Word and PowerPoint files and their exported outputs.

  • 2.5

    Validation & Reporting

    Automated checks, manual QA, issue tracking, and remediation documentation, with clearly scoped validation reports.

3.0 Workload

Built for document backlogs, not just individual files.

  • Public-facing PDF inventories
  • Government applications and forms
  • Policies and procedures
  • Reports and publications
  • Handbooks and guidance
  • Scanned legacy records
  • Table-heavy documents
  • Frequently updated documents
  • Priority remediation batches

4.0 Quality

Accessibility work should be verifiable.

Each engagement runs through a controlled workflow and produces a record of what was checked, what was changed, and how it was reviewed.

Original files preserved
Source documents are retained unchanged alongside remediated versions.
Structured issue tracking
Issues are logged per document, by type and location.
Controlled remediation workflow
Work follows defined production steps and review points.
Automated checks where appropriate
Tooling is used for the issues it can reliably detect.
Human review for judgment-dependent issues
Alt text, reading order, and table logic are reviewed by people.
QA status clearly documented
Each file is delivered with its review status recorded.
AI-disabled workflow available
For engagements that require no AI-assisted processing.
No automatic claim of legal compliance
Reports state what was tested, against which standard, and how.

5.0 Standards

Standards-oriented production

FormalLine workflows can be scoped around applicable requirements, including:

  • WCAG 2.1 AAW3C Web Content Accessibility Guidelines
  • WCAG 2.2 AAW3C Web Content Accessibility Guidelines
  • Section 508Revised Section 508 ICT standards
  • PDF/UAISO 14289 universal accessibility for PDF

The applicable testing scope and standard are defined for each engagement.

FormalLine does not certify legal compliance. Validation reports describe the scope, standard, and methods applied to each document.

6.0 Pilot

Start with a defined document set.

Agencies do not need to begin with their entire document inventory.

FormalLine can start with a priority batch of reports, forms, policies, or scanned documents and establish a repeatable remediation workflow before expanding the scope.

  1. APriority batch
  2. BRepeatable workflow
  3. CExpanded scope
Discuss a Pilot Project

7.0 Contact

Have documents that need remediation?

Send us the scope, document types, and approximate volume. FormalLine will help define the next step.

Location
Des Moines, Iowa
Coordinates
41.59° N, 93.61° W
Service area
Public agencies nationwide